HELP

FREQUENTLY ASKED QUESTIONS

HOW LONG DOES SHIPPING TAKE?

Orders are processed within 1–2 business days (Monday–Friday). Delivery within the United States takes 7–14 business days. You will receive a tracking number by email as soon as your order ships.

HOW MUCH IS SHIPPING?

Shipping within the United States is free on every order.

HOW DO I TRACK MY ORDER?

Use the Track Order page with the tracking number from your shipping confirmation email.

DO YOU ACCEPT RETURNS?

Yes. You can request a return within 30 days of delivery. Items must be unworn, in original condition and packaging. See our Return Policy for full details.

HOW DO I FIND MY SIZE?

Check our Size Guide. If you are between sizes or wear thicker socks, we recommend going up half a size.

ARE THEY SUITABLE FOR EVERYDAY USE?

Yes. They are designed to combine outdoor performance with everyday versatility.

CAN I WEAR THEM IN WET WEATHER?

They are designed for wet-weather use. Refer to the exact product specifications for the waterproof technology used by the manufacturer.

HOW CAN I CONTACT SUPPORT?

Email us at tryoregava@gmail.com or use the Contact page. We typically respond within 1–2 business days.